Locked out of your account? If you've had five unsuccessful login attempts, the fastest way to get back in is through our live chat on the homepage. Our support team is available Monday to Friday, 9:00 A.M. to 5:00 P.M. (PST). Alternatively, you can go to our Contact Us page, select your issue, and submit a message. For direct help, call us at (800) 802-8129 during business hours.

To change your password, log in to your JobJenius account and go to 'My Profile'. Click 'Change Password', enter your current password, and then type your new password twice. You'll get an email confirmation once the change is complete.

Forgot your password? Visit the Job Seeker or Employers login portals and click 'Forgot Password?'. Enter your email to receive a reset link. Remember, the link expires in one hour.